Chatbots can help companies answer common customer questions any hour of the day. Using chatbots can help build customer relationships while gathering data and insight about customer needs. But chatbots can also be a source of frustration for customers. In this episode, Dr. Wanda Curlee talks to Dr. Aikyna Finch about her experience using and building chatbot programs. Learn why more companies should be adopting chatbots while being mindful of the limitations of this technology.
Organizations can have the best intentions to focus on diversity and inclusion, but if that change isn’t exemplified and championed by leadership, it likely won’t change the culture. In this episode, APU’s Dr. Aikyna Finch talks to attorney and EEO diversity director Dr. Nicole S. Mason about her 30-year career in diversity, equity and inclusion, specifically in the STEM field. Learn steps that organizations should take to assess their diversity, evaluate policies and procedures for systematic discrimination, create committees that includes various levels of employees across an organization, and more.
Podcast featuring Dr. Aikyna Finch, Faculty Training Developer, Center for Teaching & Learning andJoe Matthews, Vice President of Diversity, Equity, and Inclusion, Gentex […]
Earning a college degree can be expensive, but there are ways to reduce the cost. In this episode, APU’s Dr. Aikyna Finch talks to author Dr. Ouida McAfee about unique and easy ways to minimize the cost of a degree. Hear tips such as creating an academic plan by studying the academic catalog, testing out of courses, maximizing transfer credits, and taking advantage of university services. Also hear strategies for military students, transfer students, and students with disabilities.
Many people feel they just don’t have enough time to get everything done. In this episode, APU’s Dr. Aikyna Finch talks to author and business coach Dr. Ali Griffith about ways to be more strategic with your time to increase productivity. Learn why it’s so important to evaluate what system you currently use to manage time and consider other tools and strategies to help boost productivity. Also learn tips like attaching feelings and rewards to tasks to increase motivation and generate a sense of completion that drives greater productivity.
Podcast featuring Dr. Aikyna Finch, Faculty Training Developer, Center for Teaching & Learning andDr. Darrell Burrell, Faculty Member, Business, Florida Institute of Technology […]
In 2014, I was introduced to the world of coaching through a friend. He told me that what I do […]
Developing a focus on equity, diversity and inclusion has become a priority for many organizations. Is an EDI task force better than an EDI office?
I have been a certified coach since 2014. I took a six-month program to make sure I knew the processes and procedures to be an…
What are the things in your life that take your time, resources, attention and energy? Learn about managing your circle of influences to align with your life goals.
