Chatbots can help build customer relationships while gathering data and insight about customer needs. But chatbots can also be a source of frustration for customers.
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Chatbots can help build customer relationships while gathering data and insight about customer needs. But chatbots can also be a source of frustration for customers.
Learn steps that organizations should take to assess their diversity, evaluate policies for systematic discrimination, create committees that includes various levels of employees, and more.
Want a strong diversity, equity and inclusion (DEI) program? Learn why it’s imperative to be data-centric to know the demographics of employees and the community.
Earning a college degree can be expensive, but there are ways to reduce the cost. Learn about creating an academic plan, testing out of courses, researching transfer credits and more.
Many people feel they just don’t have enough time to get everything done. In this episode, learn ways to be more strategic with your time to increase productivity.
Many organizations are saying the right things when it comes to diversity, equity and inclusion, but are they actually making a true commitment? Learn what’s needed to achieve true diversity.
In 2014, I was introduced to the world of coaching through a friend. He told me that what I do for my students, I could do for the world through the skills of coaching. I was interested in what he […]
Developing a focus on equity, diversity and inclusion has become a priority for many organizations. Is an EDI task force better than an EDI office?
I have been a certified coach since 2014. I took a six-month program to make sure I knew the processes and procedures to be an…
What are the things in your life that take your time, resources, attention and energy? Learn about managing your circle of influences to align with your life goals.
